Living in Harmony Community Grants 1999

Victoria

B'nai B'rith Anti-Defamation Commission Inc.

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Cultural Diversity in the Workplace

$54,000 Awarded

| Aims | Background | Activities | Survey | Outcomes |

Aims

This project, now drawn to a close, aimed to:

  • address ignorance, uncertainty, fear and negativity about multiculturalism

  • help overcome racism by instilling an understanding of diversity, and by conveying a sense of the factors that unify Australians of all religious and ethnic backgrounds

  • raise awareness of the many forms of racism and intolerance in the corporate sector and provide strategies to counter them

Background

B’nai B’rith:

  • is the world's oldest and largest Jewish service organisation, with over 150,000 members worldwide and observer status at the United Nations

  • was founded in USA in 1843 and established in Australia in 1944, with its Australian Anti-Defamation Commission established in 1979

  • includes amongst its strategic goals combatting all forms of racism, intolerance and prejudice

Activities

The project activities, now drawn to a close, were to:

  • raise awareness of intolerance in the Australian corporate sector and provide strategies to counter racial prejudice

  • develop a survey of Cultural Diversity in the Workplace

  • conduct surveys in the corporate sector (to a sample determined with assistance with marketing firm Dun and Bradstreet)

  • evaluate the survey results and publish a report of the findings on the B'nai B'rith website (see below for website address)

Survey

The survey, completed by close to 200 Australian businesses:

  • drew on:

    • DIMIA Fact Sheet No. 12, Productive Diversity: Australia’s Competitive Advantage

    • Kramer, Robin, "Managing Diversity", in Australian Human Resources Management

    • Watson, I, Opening the Glass Door: Overseas Born Managers in Australia, Bureau of Immigration and Population Research, 1996

  • received assistance from the Australian Bureau of Statistics in improving the reliability of the survey

  • defined cultural diversity policy as encompassing any deliberate plan by a company to:

    • reduce prejudice and discrimination and promote harmony in the workplace among culturally diverse workers

    • enhance feelings of respect for people of diverse cultures and provide conditions which contribute to the material and spiritual wellbeing of all workers, regardless of their cultural background or group affiliation

    • encourage workers from diverse cultural backgrounds to maximise their cultural development

    • encourage productive contributions to the success of the company from workers of diverse cultural background

  • covered the company’s policy and practice in regard to:

    • cultural diversity policy

    • cultural diversity training/orientation

    • assistance with language/culture for migrants aspiring to management

    • culture-based conflict in the workplace

    • hostility from Anglo-Celtic employees towards "cultural minorities"

    • management resistance to:

      • enhancing career prospects of "cultural minority" employees

      • implementation of cultural diversity policies

    • integration /satisfaction of non-English speaking background employees

    • perceived advantages/disadvantages to the company of Australian population change over past two decades

  • correlated responses to the above with data on company type, size, and demographic composition of staff

Outcomes

The project:

  • encountered difficulties in attracting responses to the questionnaires sent out - over 2000 surveys were sent out, however only around 10% were completed and returned.

  • Produced an evaluation report of the business survey that provides interesting insight into cultural diversity in Australia's corporate sector. The survey report can be found online at www.bnaibrith.org.au under "publications".