Frequently Asked Questions
Find the answers to your frequently asked questions (FAQs) about Harmony Week.
Questions about registrations
Why should I register?
Registering gives you the option of ordering free Harmony Week promotional products to use at your event.
Where do I go to register?
Registrations are open in early February each year through until the end of March. A link will be available on the home page of the website during this time.
How long will it take to register?
It is a simple process with just a few details about what you are planning, when, where and contact details so we can send you the free product.
Will everyone see my event online?
You can choose to make your event private or public. If you choose public it will appear on the website in our online event directory. By making your event public you are giving more people from your local community the chance to join your celebration.
When do registrations open for 2019?
Registrations will open late early February through until the end of March. Make sure you Subscribe to our newsletter for the latest updates. You can also follow us on Facebook to find out the latest Harmony Week news and information.
I registered last year, why do I need to register again?
The only way to receive free promotional products is through registering an event each year. Registering allows us to better understand how Harmony Week is celebrated across Australia.
How long before my event do I need to register?
There is no time limit however, if you are ordering free promotional products we strongly recommend that you register as early as possible, and no later than two weeks prior to your event to ensure that your pack arrives in time. Registrations are open in early February each year through until the end of March.
Why is my registration resulting in an error page?
Sometimes an error occurs when the postcode entered for the event location is incorrect. Please ensure that the postcode is correct for your suburb and is not a PO Box only postcode.
I have made a mistake in my event registration how do I amend it?
Contact the Harmony Week team through the contact us form and we can update your event details.
Questions about promotional packs and products
How do I order Harmony Week products?
In order to receive free promotional product you will need to register an event on our website. Registrations are open in early February each year through until the end of March. If you require products to be sent to you, please ensure you register as early as possible and request your order as we only have a finite number of products available.
Are there any costs associated with the Harmony Week promotional products?
Harmony Week promotional products are provided free of charge, including postage.
What type of promotional products can be ordered?
The following products are available to order:
There are also a number of resources that can be downloaded from the website.
How long do I have to wait for my products to arrive?
Please allow at least 10 business days for your parcel to arrive. Given these timeframes it would be best to order your products as early as possible.
Can I collect the promotional products from your warehouse?
No. Unfortunately our packs are not available for pick-up. Remember to register early to ensure you receive your pack in time for your event.
My products arrived but there are not enough resources for all students, can you send more?
It is not intended to provide an item for every student. By limiting the number of items we provide, we can ensure that all registered events have the opportunity to receive something promoting Harmony Week. There are other great resources available on our website including DIY products, posters, invitations, factsheets and downloadable graphics.
We would recommend that you visit either the schools or recipes webpages. Here you will find tools and resources to help schools with their Harmony Week events. The Schools section of the website also includes interactive games, video footage, lesson plans/ideas.
Questions about digital resources
I would like to use Harmony Week graphics on a poster/flyer for my event. Can I do that and if so, can you email the graphics to me?
Yes you can use our approved Harmony Week images to promote your event. These are available in the resources section on the website along with Online Promotion Kits which have downloadable graphics and tips to help promote events with an online audience.
Can I print my own posters?
Yes! Our resources page contains customisable posters for printing as well as other great resources such as invitations and certificates.
Can you send me a high resolution Harmony Week logo to create my own products?
Yes. Please contact the Harmony Day Team through the contact us form and we can send the logo to you.
Questions about events
Do you have any ideas for Harmony Week events?
Have a look at our event planning kits and online promotion kits in the resources section of the Harmony Week website. The kits have been tailored for schools, communities, workplaces, sporting clubs and associations and government and include event ideas, tips, templates and graphics to help you get started to promote and celebrate Harmony Week.
Can I hold my event on a different date?
Yes. While the majority of events are held in the week leading up to and after Harmony Week you may hold your event on a date that suits you best.
My organisation/school would like to apply for funding to hold a Harmony Week event. How do we go about this?
There is no funding available for Harmony Week events. We offer Harmony Week supporters, such as schools or organisations, promotional products to distribute to students and people in their community.
Can you provide or recommend a guest speaker or Harmony Week ambassador for my event?
Harmony Week does not have a list of guest speakers or ambassadors available for events. However, you might like to try your local council or Migrant Resource Centre who may be able to assist in putting you in contact with someone who can present at your event. In addition, many volunteer organisations such as Red Cross run mentoring programs and may be able to provide a guest speaker.
Where can I donate money fundraised through my event?
As Harmony Week is an Australian Government initiative, it cannot accept donations. However, you may like to consider a local charity who would welcome the donation.
Why can’t I see my event on your website?
Only events registered as public will be published in the Harmony Week Event Directory. Please allow 48 hours for your event to be published. Please contact us through the contact us form if you would like to change the publication of your event.
How can I find events in my area?
You can search the Event Directory by state or postcode to view public events on our interactive map.
Questions about social media
How should I use social media?
Share your thoughts and photos with us on social media using #harmonyweek or connect on Facebook to share your activities and see the fun ways other people across Australia are getting involved. Online Promotion kits are available to download on the resources page of the website.
How can I share photos and stories from my event?
Use #harmonyweek on Social media to share your Harmony Week photos. If you would like to tell us more about how you celebrated, share your story and photos at Share you stories webpage.
Is Harmony Week only for schools?
No. Harmony Week is a celebration for everyone. Each year we have schools, workplaces, communities, sporting clubs and individuals getting involved.